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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to use website

It's a straight forward company with no complicated jargon or confusing paperwork. Reviewed on: 24th August 2023

Great

Great insurance at a great price Reviewed on: 24th August 2023

Awesome value for money policies

Really pleased we switched. The policies are great value for money and easy to understand. Reviewed on: 24th August 2023

Great value and service

Policy expert make insure so straightforward. When I needed to make a claim it was handled promptly and no issues. I’d recommend them to anyone. Reviewed on: 24th August 2023

Excellent

We have everything we needed for our insurance included in our policy at a competitive price. Reviewed on: 24th August 2023

Easy to do business with and very competitive

Been with them for a number of years and unlike others they treat existing customers like new ones! Reviewed on: 24th August 2023

First Class

A very straightforward online process to take out my house insurance and a great price. Highly recommended. Reviewed on: 24th August 2023

Easy and reasonably priced

Second Year insuring with policy expert. Renewal price was very competitive and they’ve never given me a reason to move from them. Reviewed on: 24th August 2023

Good value product

Great value with an easy to use website. Recommended to my family and friends. Reviewed on: 24th August 2023

Only the best

Very pleased with whole service hence I don’t shop around anymore. Straightforward to deal with, excellent customer service. Value for money, would highly recommend. Reviewed on: 24th August 2023

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