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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great value

They are always the cheapest and are great at communication and letting me know other good services. Reviewed on: 24th August 2023

Excellent Value and Superb Service

I've had absolute Excellent Value and Superb Service dealing with Policy Expert Reviewed on: 24th August 2023

Quick and Straightforward!

Policy Expert came up trumps with the best price when I searched online. Since then I’ve stuck firmly with them as the process is quick and easy - no time wasting. Perfect for people with busy lives who hate being stuck in the phone…! Reviewed on: 24th August 2023

Great insurance company

Good customer service, if you have any query of anything it is dealt with quickly and adequately. A great company to deal with Reviewed on: 24th August 2023

Easy to deal with and fair price

Very good experience and we are regular customers Reviewed on: 24th August 2023

Great Insurance Experts

Good all round value for money easy to apply and great customer care Reviewed on: 24th August 2023

Great price great service

The house insurance was cheapest and had the best cover. The customer service is outstanding. Highly recommended Reviewed on: 24th August 2023

Always incredibly helpful.

I have been with them for a few years now and my renewal is always competitive. Reviewed on: 24th August 2023

Long term customer

Renewed my policy again this year, best value I've found so far and very happy to stay with them Reviewed on: 24th August 2023

Great service, Reasonable renewal prices

Easy sign up, great service, informative with policy information. Renewals have always been really good value Reviewed on: 24th August 2023

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