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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Quick and easy

Quick and easy buying process decent price with good coverage Reviewed on: 24th August 2023

Value for money

Easy to set up, clear documentation, good quote compared to other companies Reviewed on: 24th August 2023

Good renewal price on Home Insurance

This is the second year I’ve been insured with Policy Expert. When my renewal came I rang up and spoke to a really friendly & helpful advisor, who helped me and gave me a better quote which I accepted. It was very competitive price. Reviewed on: 24th August 2023

Excellent prices and service

1st time we used PE was 2022. Then we chose based on price and reviews. Have to say they have been nothing but brilliant. We had a query about an out building and it was reviewed and resolved very quickly. Cannot fault and will look to renew on '24 Reviewed on: 24th August 2023

Excellent competitive value.

Research found Policy Expert to be great value offering the same service for a cheaper rate . I was given great advice by customer service on choosing which policy suited my needs Reviewed on: 24th August 2023

The best value

I’ve had home insurance with Policy Expert for several years now, and every year without fail, my renewal is always great value and the cheapest. The level of cover provided for the price is amazing. Reviewed on: 24th August 2023

I have continually renewing with you because of the your coverage and good offers at the moment. Good customer service too

Good coverage and trustworthy and reliable!!! Reviewed on: 24th August 2023

Efficient. Easy to deal with. Good prices

I have been with them a few years and never had a problem. Even when I claimed there was no faffing about Reviewed on: 24th August 2023

Best value

Of all the home insurance this is the most cover for fair price Reviewed on: 24th August 2023

Most happy

Easy to set up. Competitive price, that’s the main reason I chose policy expert. Reviewed on: 24th August 2023

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