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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

I have told lots of folk how pleased I was with Policy Expert

I got the cover I wanted and I was so pleased with the result, I saved over £180 compared with the quote I received for renewal. I will be telling folk to get a quote from Policy Expert. Reviewed on: 24th August 2023

Easy to deal with

A reliable and competitive company to deal with no headache jargon just straight forward insurance Reviewed on: 24th August 2023

Insurance provider that provides excellent value.

Policy Expert providing a good personal insurance service. Personnel always available to speak to and sort out any issues quickly and efficiently. Have been with Policy Expert for Home and Buildings insurance cover for some years and have no plans to change . Reviewed on: 24th August 2023

Everything covered

A good company to deal with. Competitve pricing. Simple website with everything covered. What more to say. Reviewed on: 24th August 2023

Excellent value

Helpful phone staff, cheaper than others, excellent all round. Reviewed on: 24th August 2023

Easy to use

An easy to use website that finds the right policy for you. Saved a lot from the quote I was charged from my previous insurance company Reviewed on: 24th August 2023

Helpful customer service

I’m happy with Policy Expert because they provide useful information as well as insurance. Reviewed on: 24th August 2023

Excellent service

Excellent insurance quote. Good service and I will recommend to all my friends. Reviewed on: 24th August 2023

Efficient, well priced!

Very efficient and friendly service. Have been with this company a number of years now and have been impressed. Thank you! Reviewed on: 24th August 2023

House insurance

First time with this company . Changed because the price was very reasonable, the forms easy to complete and even got to speak to a REAL PERSON on the phone. Happy days Reviewed on: 24th August 2023

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