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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Simple expert

Great customer service,easy forms to complete and policy set up imediately Reviewed on: 24th August 2023

Value got money

Quick and efficient service no messing about Reviewed on: 24th August 2023

Always best value

When get a better quote ... Always seem to match it to keep my custom Reviewed on: 24th August 2023

Home Insurance

Great service, great value and highly recommended. Reviewed on: 24th August 2023

Best value

Best value policy around that I could find, simple to arrange Reviewed on: 24th August 2023

Excellent

The price was very low and the cover was everything I needed and I recommend Policy Expert for value Reviewed on: 24th August 2023

Easy and straightforward.

Great website and very easy to navigate. Good price for good cover. Haven't had to claim yet (hopefully never) so can't comment on that important thing! Reviewed on: 24th August 2023

Great value comprehensive cover

I’ve used these guys for a few years now and will stick with them. Always offer a competitive price Reviewed on: 24th August 2023

Fair price

So far you’re price of insurance has been competitive each year Reviewed on: 24th August 2023

Highly recommended

I have used Policy Expert for my buildings and contents insurance. Fabulous service, great cover and price. Would always recommend to friends and family. Very happy customer Reviewed on: 24th August 2023

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