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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very helpful and friendly

Been with them for years but moved home last year, there were some complications along the way and the advisor we spoke with was incredibly helpful and the service was overall really good - very happy. Reviewed on: 24th August 2023

Very competitive

I've returned to you guys for a few years now. Very competitive! I wouldn't go anywhere else Reviewed on: 24th August 2023

Very easy and competitive price

Each time we renew policy expert come up as one of the most competitive prices. Always been happy with the service we've received. Reviewed on: 24th August 2023

Great service

Really efficient, friendly and got straight through without having to hold to get through to an agent. Reviewed on: 24th August 2023

Good insurance at the best price

We have been with policy expert for a number of years now & they have always given us the best price for the cover we have Reviewed on: 24th August 2023

Excellent product

Excellent service and price year on year Reviewed on: 24th August 2023

Saved £150

Saved £150 and the cover is exactly what I needed and more! Reviewed on: 24th August 2023

Great insurance

Highly recommended, great company, easy to set up, and a very good deal. Thanks Reviewed on: 24th August 2023

Very good value - easy to talk to

Was recommended PE for house insurance by a colleague after my previous insurer wanted to nearly double my premium for no reason. Talking about you Esure... Haven't needed to claim yet, but setting policy up was straightforward. A phone call was involved as I had a query about bikes, but I got through on the phone no problem - unlike previous insurer when I cancelled. Price competitive, no complaints. Reviewed on: 24th August 2023

Competitive Rates with Cashback too...!

I have used Policy Expert as one of my main online insurance companies for several years. When combined with a competitive cashback this is a great combination. Reviewed on: 24th August 2023

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