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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

No claim, no issues

Had no cause to claim on the policy so have nothing of note to say. Reviewed on: 24th August 2023

Great value

Not had to claim but the policy premium was half the amount of my usual hone insurance! Reviewed on: 24th August 2023

Excellent

Easy to deal with, competitive prices, excellent customer service. Reviewed on: 24th August 2023

Nice people to deal with.

Good price for fully comprehensive insurance on my car. Very easy to set up. Reviewed on: 24th August 2023

Competitive Quote

A good competitive Quote and refer a friend incentive Reviewed on: 24th August 2023

Competitive rates

Competitve rates , good service Reviewed on: 24th August 2023

Easy choice insurance needs

I've been, and more importantly, stayed with Policy Expert for a few years now. I have always found correspondence with them very easy and helpful. I would recommend them to anyone thinking about house insurance. Reviewed on: 24th August 2023

Can recommend Policy Expert

Very satisfied with Policy Expert who provide my Home and Building insurance Reviewed on: 24th August 2023

Fantastic as always

Never a problem. Renewal quotes always kept low. A company you can trust Reviewed on: 24th August 2023

Would recommend

Great, clear communication without being overbearing. Great quotes and coverage Reviewed on: 24th August 2023

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