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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Competitive rates

Competitve rates , good service Reviewed on: 24th August 2023

Easy choice insurance needs

I've been, and more importantly, stayed with Policy Expert for a few years now. I have always found correspondence with them very easy and helpful. I would recommend them to anyone thinking about house insurance. Reviewed on: 24th August 2023

Can recommend Policy Expert

Very satisfied with Policy Expert who provide my Home and Building insurance Reviewed on: 24th August 2023

Fantastic as always

Never a problem. Renewal quotes always kept low. A company you can trust Reviewed on: 24th August 2023

Would recommend

Great, clear communication without being overbearing. Great quotes and coverage Reviewed on: 24th August 2023

Great value home & contents

I am impressed with the insurance cover provided for my home and contents for a very reasonable premium. Would certainly recommend. Reviewed on: 24th August 2023

Home insurance.

Good company, website easy to understand. Reviewed on: 24th August 2023

Home insurance

I haven't had to claim so don't know what the response time is like but they seem to be very efficient Reviewed on: 24th August 2023

Top house insurer

We have been insuring our house and contents with Policy Expert for a few years now. They are very reasonable on price and we have always been extremely happy with their service. Reviewed on: 24th August 2023

Great Insurance

Just what I need a simple insurance to cover my house and belongings Reviewed on: 24th August 2023

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