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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Top insurance

I have used policy expert for the last ten years but you only know how good an insurance firm if you make a claim I did in 2019 a lighting strike, they were so good to deal with and l was paid out in a couple of months, as I said top insurance. Reviewed on: 24th August 2023

Great company!

I recently had to make a claim for a leaky radiator pipe in my home. I have never claimed anything on my home insurance before and wasn’t sure how easy it would be. The process was made truly simple by the staff at Policy Expert and I got the payment into my account very quickly. Reviewed on: 24th August 2023

Excellent value

Always found the best prices with Policy Expert Reviewed on: 24th August 2023

Simple structure, no hassle service.

The packages on offer are easy to navigate to ensure you get the right product for your needs. Signing up is easy and all documentation is clear and easy to understand. I particularly like that you don't get any hassle during the signing up process or inundated with lots of follow up emails and phone calls. Once you are covered, that's pretty much it, and that's how it should be. Reviewed on: 24th August 2023

Simple effective insurance

I recently had to make a claim the process was simple and seamless within 10 minutes my car had been booked in for repair. It was picked up the following day and delivered back at a time which suited me. 5 star Reviewed on: 24th August 2023

Fast efficient service

Sorted out our claim in record time, and it was so easy to submit Reviewed on: 24th August 2023

Quality

Great company whom I have a number of insurance policies with providing excellent cover & value for money. Reviewed on: 24th August 2023

Super saver

Quite easy even for a pensioner Reviewed on: 24th August 2023

Great!

Really quick and easy to get a quote a buy coverage! And my policy is easy to access and read. Reviewed on: 24th August 2023

Great insurance company

Great insurance company reasonably priced good value for money seem to offer more than other companies, we have been with them for a couple of years now really happy with them Reviewed on: 24th August 2023

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