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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9139)

Great policy & service

5
Great policy, very clear & affordable Reviewed on: 24th August 2023

Great service, great value!

5
Would definitely recommend, excellent value and customer service. Reviewed on: 24th August 2023

Price

5
No massive increase on renewal of policy Reviewed on: 24th August 2023

Just the easiest to use and great service

5
So easy to set up the policy, great communication and great value. can;t ask for more. Reviewed on: 24th August 2023

Excellent provider

5
Totally professional., helpful and good value Reviewed on: 24th August 2023

Top insurance

5
I have used policy expert for the last ten years but you only know how good an insurance firm if you make a claim I did in 2019 a lighting strike, they were so good to deal with and l was paid out in a couple of months, as I said top insurance. Reviewed on: 24th August 2023

Great company!

5
I recently had to make a claim for a leaky radiator pipe in my home. I have never claimed anything on my home insurance before and wasn’t sure how easy it would be. The process was made truly simple by the staff at Policy Expert and I got the payment into my account very quickly. Reviewed on: 24th August 2023

Excellent value

5
Always found the best prices with Policy Expert Reviewed on: 24th August 2023

Simple structure, no hassle service.

5
The packages on offer are easy to navigate to ensure you get the right product for your needs. Signing up is easy and all documentation is clear and easy to understand. I particularly like that you don't get any hassle during the signing up process or inundated with lots of follow up emails and phone calls. Once you are covered, that's pretty much it, and that's how it should be. Reviewed on: 24th August 2023

Simple effective insurance

5
I recently had to make a claim the process was simple and seamless within 10 minutes my car had been booked in for repair. It was picked up the following day and delivered back at a time which suited me. 5 star Reviewed on: 24th August 2023

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