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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Good friendly service

From talking to them for a renewal, they were able to beat my other quotes so I decided to renew this year. Reviewed on: 24th August 2023

Good service

Quick and easy when updating contracts or details Reviewed on: 24th August 2023

Very happy with our policy

Quick, easy and reasonable prices. Reviewed on: 24th August 2023

V good response

I called policy expert after checking with all the policy providers,policy expert was much more satisfactory.v pleased with the quote Thanks Reviewed on: 24th August 2023

Competitive pricing

Never had to claim so can’t comment about it. Always offered competitive price at renewal, which is very straightforward. So why go anywhere else. Reviewed on: 24th August 2023

No complaints

No experience. I live in a new build, so fortunately nothing has gone wrong so far. Reviewed on: 24th August 2023

Great value for money and customer service.

There when needed and my situation was promptly dealt with to my satisfaction. Reviewed on: 24th August 2023

Extremely competitive costs!

Always able to get a great price for the cover I need with confidence that there is support there if I need it. Reviewed on: 24th August 2023

Very good service

Very easy to arrange, affordable, good customer service Reviewed on: 24th August 2023

Good priced company

No complaints . Would definitely renew with this company. Competitively priced . Easy renewal Reviewed on: 24th August 2023

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