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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great service

I have to say having never had to deal with house insurance previously, as it was something my husband did. I found the advisors not only helpful, but patient explaining it throughly for me. It’s nice to feel you have trust in the person at the other end of the phone. Reviewed on: 24th August 2023

Value for money

Great prices and ease of applying for insurance Reviewed on: 24th August 2023

Experts whatever

E experts in whatever field they insure. Reviewed on: 24th August 2023

Great company

Very easy and straight forward to deal with Reviewed on: 24th August 2023

Safe in Expert hands.

Policy Expert provide a service to match or better all its competitors at a competitive price. Reviewed on: 24th August 2023

So easy to deal with

Very efficient and happy with my choice of company. Reviewed on: 24th August 2023

Great policy & service

Great policy, very clear & affordable Reviewed on: 24th August 2023

Great service, great value!

Would definitely recommend, excellent value and customer service. Reviewed on: 24th August 2023

Price

No massive increase on renewal of policy Reviewed on: 24th August 2023

Just the easiest to use and great service

So easy to set up the policy, great communication and great value. can;t ask for more. Reviewed on: 24th August 2023

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