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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Value for money

5
Great prices and ease of applying for insurance Reviewed on: 24th August 2023

Experts whatever

5
E experts in whatever field they insure. Reviewed on: 24th August 2023

Great company

5
Very easy and straight forward to deal with Reviewed on: 24th August 2023

Safe in Expert hands.

5
Policy Expert provide a service to match or better all its competitors at a competitive price. Reviewed on: 24th August 2023

So easy to deal with

5
Very efficient and happy with my choice of company. Reviewed on: 24th August 2023

Great policy & service

5
Great policy, very clear & affordable Reviewed on: 24th August 2023

Great service, great value!

5
Would definitely recommend, excellent value and customer service. Reviewed on: 24th August 2023

Price

5
No massive increase on renewal of policy Reviewed on: 24th August 2023

Just the easiest to use and great service

5
So easy to set up the policy, great communication and great value. can;t ask for more. Reviewed on: 24th August 2023

Excellent provider

5
Totally professional., helpful and good value Reviewed on: 24th August 2023

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