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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Very good service

Very easy to arrange, affordable, good customer service Reviewed on: 24th August 2023

Good priced company

No complaints . Would definitely renew with this company. Competitively priced . Easy renewal Reviewed on: 24th August 2023

Great service

Simple process for taking out the policy and fantastic communication from them whenever and whatever questions I need answering. Reviewed on: 24th August 2023

Friendly and helpful

We had to change policies when we moved house. The advisor we had was so friendly and helpful, making the whole process quick and easy. Great Company! Reviewed on: 24th August 2023

Great price

Very satisfied. Renewal wasn't extortionate like some other companies. Reviewed on: 24th August 2023

Hassle free insurance

Thankfully I have not had reason to claim but the pricing and customer service are pretty impressive ! Reviewed on: 24th August 2023

Excellent service and value for money

We had to make a claim as our neighbours tree roots had grown through our garage wall foundations. The claim was dealt with quickly and professionally. Reviewed on: 24th August 2023

The feeling of being safe

Policy Expert gives me a feeling of being safe & secure in my home at a reasonable and fair price Reviewed on: 24th August 2023

Value for money

Compared with other major insurers this company comes out as the best for value for a comprehensive insurance policy. Reviewed on: 24th August 2023

great company

easy to use web site and good prices Reviewed on: 24th August 2023

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