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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Good renewal premium

Great company. Renewal premium was better than anything I could get on all comparison websites. Will continue using ad infinitum! Reviewed on: 24th August 2023

Fairly priced and helpful customer service

Renewed with Policy Expert for the last two years or so. The customer service is very good. No waiting for ages before getting through and the staff are polite and helpful. Reviewed on: 24th August 2023

Plain & simple.

Simple, clear & concise policy details, with a great price compared to other companies on like for like cover. Reviewed on: 24th August 2023

Excellent value

Easy website access, excellent value. I’ve was with my previous insurance company for years, I’m very loyal but needed a good value trusted new insurance company. Policy expert fitted the bill perfectly. Reviewed on: 24th August 2023

Best value for the money

Always get a good deal we have used them for over 5 years and will continue to Reviewed on: 24th August 2023

Renewal of House insurance

Policy expert changed and updated our house insurance following a house move. No issues and very quick.. Reviewed on: 24th August 2023

Great price fabulous cover

Did it all online great price and fabulous cover I would certainly recommend to friends and family Reviewed on: 24th August 2023

Peace of mind

Great service and a great price. Thank you. Reviewed on: 24th August 2023

Simply Brilliant

Getting insurance was so easy and I had my documents and confirmation email on the same day. The price was fantastic as well very competitive. Reviewed on: 24th August 2023

Brilliant Reliable Insurance

Policy Expert service is second to none. I have insured through them for approximately four years. The documents are easy to understand and the telephone option is always a success with knowledgeable operators. Reviewed on: 24th August 2023

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