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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

V good response

I called policy expert after checking with all the policy providers,policy expert was much more satisfactory.v pleased with the quote Thanks Reviewed on: 24th August 2023

Competitive pricing

Never had to claim so can’t comment about it. Always offered competitive price at renewal, which is very straightforward. So why go anywhere else. Reviewed on: 24th August 2023

No complaints

No experience. I live in a new build, so fortunately nothing has gone wrong so far. Reviewed on: 24th August 2023

Great value for money and customer service.

There when needed and my situation was promptly dealt with to my satisfaction. Reviewed on: 24th August 2023

Extremely competitive costs!

Always able to get a great price for the cover I need with confidence that there is support there if I need it. Reviewed on: 24th August 2023

Very good service

Very easy to arrange, affordable, good customer service Reviewed on: 24th August 2023

Good priced company

No complaints . Would definitely renew with this company. Competitively priced . Easy renewal Reviewed on: 24th August 2023

Great service

Simple process for taking out the policy and fantastic communication from them whenever and whatever questions I need answering. Reviewed on: 24th August 2023

Friendly and helpful

We had to change policies when we moved house. The advisor we had was so friendly and helpful, making the whole process quick and easy. Great Company! Reviewed on: 24th August 2023

Great price

Very satisfied. Renewal wasn't extortionate like some other companies. Reviewed on: 24th August 2023

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