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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent value

Easy website access, excellent value. I’ve was with my previous insurance company for years, I’m very loyal but needed a good value trusted new insurance company. Policy expert fitted the bill perfectly. Reviewed on: 24th August 2023

Best value for the money

Always get a good deal we have used them for over 5 years and will continue to Reviewed on: 24th August 2023

Renewal of House insurance

Policy expert changed and updated our house insurance following a house move. No issues and very quick.. Reviewed on: 24th August 2023

Great price fabulous cover

Did it all online great price and fabulous cover I would certainly recommend to friends and family Reviewed on: 24th August 2023

Peace of mind

Great service and a great price. Thank you. Reviewed on: 24th August 2023

Simply Brilliant

Getting insurance was so easy and I had my documents and confirmation email on the same day. The price was fantastic as well very competitive. Reviewed on: 24th August 2023

Brilliant Reliable Insurance

Policy Expert service is second to none. I have insured through them for approximately four years. The documents are easy to understand and the telephone option is always a success with knowledgeable operators. Reviewed on: 24th August 2023

Good friendly service

From talking to them for a renewal, they were able to beat my other quotes so I decided to renew this year. Reviewed on: 24th August 2023

Good service

Quick and easy when updating contracts or details Reviewed on: 24th August 2023

Very happy with our policy

Quick, easy and reasonable prices. Reviewed on: 24th August 2023

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