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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Great customer service

Setting up our home insurance with Policy Expert was super simple and they offered us a competitive quote. Will use again. Reviewed on: 24th August 2023

Totally reliable

Been a customer for several years. Price and customer service excellenr Reviewed on: 24th August 2023

Good renewal premium

Great company. Renewal premium was better than anything I could get on all comparison websites. Will continue using ad infinitum! Reviewed on: 24th August 2023

Fairly priced and helpful customer service

Renewed with Policy Expert for the last two years or so. The customer service is very good. No waiting for ages before getting through and the staff are polite and helpful. Reviewed on: 24th August 2023

Plain & simple.

Simple, clear & concise policy details, with a great price compared to other companies on like for like cover. Reviewed on: 24th August 2023

Excellent value

Easy website access, excellent value. I’ve was with my previous insurance company for years, I’m very loyal but needed a good value trusted new insurance company. Policy expert fitted the bill perfectly. Reviewed on: 24th August 2023

Best value for the money

Always get a good deal we have used them for over 5 years and will continue to Reviewed on: 24th August 2023

Renewal of House insurance

Policy expert changed and updated our house insurance following a house move. No issues and very quick.. Reviewed on: 24th August 2023

Great price fabulous cover

Did it all online great price and fabulous cover I would certainly recommend to friends and family Reviewed on: 24th August 2023

Peace of mind

Great service and a great price. Thank you. Reviewed on: 24th August 2023

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