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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Fast efficient service

Sorted out our claim in record time, and it was so easy to submit Reviewed on: 24th August 2023

Quality

Great company whom I have a number of insurance policies with providing excellent cover & value for money. Reviewed on: 24th August 2023

Super saver

Quite easy even for a pensioner Reviewed on: 24th August 2023

Great!

Really quick and easy to get a quote a buy coverage! And my policy is easy to access and read. Reviewed on: 24th August 2023

Great insurance company

Great insurance company reasonably priced good value for money seem to offer more than other companies, we have been with them for a couple of years now really happy with them Reviewed on: 24th August 2023

Great for piece of mind

Always found Policy Expert great for good insurance cover combined with a competitive price what's not to like Reviewed on: 24th August 2023

this is the second year we have been with Policy Expert .

We stayed with Policy Expert as it does what it says on the tin. Friendly if spoken to so we dont have any complaints at all would recommend them to friends and family no problem. Reviewed on: 24th August 2023

Customer service

Quick and easy online system! Good customer service and followed up with email correspondence. Reviewed on: 24th August 2023

Perfect Cover

For the last 3 consecutive years Policy Expert have provided me with the best coverage and for the most competitive price on the market, in my hour of need they were fast, responsive and guided the way to have my problem easily resolved, IMO by far the best value for money for Home Insurance. Reviewed on: 24th August 2023

At Home with Policy Expert.

I have been with Policy Expert for about 8 years. Althugh I haven't mae a claim I have had reason to contact them. I have always found Policy Expert staff to be polite, helpful and have good listening skills. They have always been competitive and purchase of a policy is straight forward. I have recommended them to my family. Long may all that continue. Reviewed on: 24th August 2023

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