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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9156)

Good value

4
Had no problems. Renewal is east Reviewed on: 24th August 2023

Great prices easy to deal with

5
Quotes are simple and straightforward offering clear options rather than a salesperson on commission trying to ram them down your throat. Great no nonsense service! Reviewed on: 24th August 2023

Great service

5
I have to say having never had to deal with house insurance previously, as it was something my husband did. I found the advisors not only helpful, but patient explaining it throughly for me. It’s nice to feel you have trust in the person at the other end of the phone. Reviewed on: 24th August 2023

Value for money

5
Great prices and ease of applying for insurance Reviewed on: 24th August 2023

Experts whatever

5
E experts in whatever field they insure. Reviewed on: 24th August 2023

Great company

5
Very easy and straight forward to deal with Reviewed on: 24th August 2023

Safe in Expert hands.

5
Policy Expert provide a service to match or better all its competitors at a competitive price. Reviewed on: 24th August 2023

So easy to deal with

5
Very efficient and happy with my choice of company. Reviewed on: 24th August 2023

Great policy & service

5
Great policy, very clear & affordable Reviewed on: 24th August 2023

Great service, great value!

5
Would definitely recommend, excellent value and customer service. Reviewed on: 24th August 2023

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