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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Price

No massive increase on renewal of policy Reviewed on: 24th August 2023

Just the easiest to use and great service

So easy to set up the policy, great communication and great value. can;t ask for more. Reviewed on: 24th August 2023

Excellent provider

Totally professional., helpful and good value Reviewed on: 24th August 2023

Top insurance

I have used policy expert for the last ten years but you only know how good an insurance firm if you make a claim I did in 2019 a lighting strike, they were so good to deal with and l was paid out in a couple of months, as I said top insurance. Reviewed on: 24th August 2023

Great company!

I recently had to make a claim for a leaky radiator pipe in my home. I have never claimed anything on my home insurance before and wasn’t sure how easy it would be. The process was made truly simple by the staff at Policy Expert and I got the payment into my account very quickly. Reviewed on: 24th August 2023

Excellent value

Always found the best prices with Policy Expert Reviewed on: 24th August 2023

Simple structure, no hassle service.

The packages on offer are easy to navigate to ensure you get the right product for your needs. Signing up is easy and all documentation is clear and easy to understand. I particularly like that you don't get any hassle during the signing up process or inundated with lots of follow up emails and phone calls. Once you are covered, that's pretty much it, and that's how it should be. Reviewed on: 24th August 2023

Simple effective insurance

I recently had to make a claim the process was simple and seamless within 10 minutes my car had been booked in for repair. It was picked up the following day and delivered back at a time which suited me. 5 star Reviewed on: 24th August 2023

Fast efficient service

Sorted out our claim in record time, and it was so easy to submit Reviewed on: 24th August 2023

Quality

Great company whom I have a number of insurance policies with providing excellent cover & value for money. Reviewed on: 24th August 2023

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