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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Super saver

Quite easy even for a pensioner Reviewed on: 24th August 2023

Great!

Really quick and easy to get a quote a buy coverage! And my policy is easy to access and read. Reviewed on: 24th August 2023

Great insurance company

Great insurance company reasonably priced good value for money seem to offer more than other companies, we have been with them for a couple of years now really happy with them Reviewed on: 24th August 2023

Great for piece of mind

Always found Policy Expert great for good insurance cover combined with a competitive price what's not to like Reviewed on: 24th August 2023

this is the second year we have been with Policy Expert .

We stayed with Policy Expert as it does what it says on the tin. Friendly if spoken to so we dont have any complaints at all would recommend them to friends and family no problem. Reviewed on: 24th August 2023

Customer service

Quick and easy online system! Good customer service and followed up with email correspondence. Reviewed on: 24th August 2023

Perfect Cover

For the last 3 consecutive years Policy Expert have provided me with the best coverage and for the most competitive price on the market, in my hour of need they were fast, responsive and guided the way to have my problem easily resolved, IMO by far the best value for money for Home Insurance. Reviewed on: 24th August 2023

At Home with Policy Expert.

I have been with Policy Expert for about 8 years. Althugh I haven't mae a claim I have had reason to contact them. I have always found Policy Expert staff to be polite, helpful and have good listening skills. They have always been competitive and purchase of a policy is straight forward. I have recommended them to my family. Long may all that continue. Reviewed on: 24th August 2023

Great policy

I’ve been with them for 2 and half years now has been the cheapest rate for insurance for the past years so I have renewed. Reviewed on: 24th August 2023

Simple, easy to understand

Easy to set up, understand and communicate re sales. I can't comment on claims handling. Reviewed on: 24th August 2023

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