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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great insurer!

Have nothing but good things to say. All questions were answered quickly and the customer service team was so helpful. Reviewed on: 24th August 2023

Policy review

Marvellous products with great service Reviewed on: 24th August 2023

The Price is Right

Came to site ,saw results,purchased. Reviewed on: 24th August 2023

Simply and easy to use

Been with policy expert now for a few years, they beaten any other quote and yes I show around and policy expert always comes out in top Reviewed on: 24th August 2023

Great service and price

Excellent value for money and great customer service Reviewed on: 24th August 2023

Honest value for money!

Home emergency was given for free, had to claim for a leaking pipe. No hassle at all to claim and very quick to pay out. Reviewed on: 24th August 2023

Excellent customer service.

A friendly customer service team, who are able to offer customers a variety of different products and services. Reviewed on: 24th August 2023

No fuss no hassle

I have made a claim and it was very straightforward no fuss and dealt with really quickly Reviewed on: 24th August 2023

Simple &. Sraigh Forward

Found through comparison site and after some research signed up online and was sorted in no time Reviewed on: 24th August 2023

Best quote and service

Staff very helpful don’t have to wait very long for the operator to answer the phone Reviewed on: 24th August 2023

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