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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Best quote and service

Staff very helpful don’t have to wait very long for the operator to answer the phone Reviewed on: 24th August 2023

Get Policy Expert Get The Best

You are dealing with good people Reviewed on: 24th August 2023

Very easy to deal with

Confident that if I put in a claim it would be dealt with professionally Reviewed on: 24th August 2023

Great value for money

I switched to Policy Expert because they offered more cover for less money than my previous insurer and most other quotes. It was super easy to get cover online - no phone calls is always a winner! Reviewed on: 24th August 2023

Great price

Great price and 5 star service. Everything goes easy. Reviewed on: 24th August 2023

Good communication and service

Good support from the team who provided excellent communication throughout . Easy to use and understand the service Reviewed on: 24th August 2023

Ticked every box

Scope and cost of cover was spot on. Reviewed on: 24th August 2023

Nothing was more simple

using Policy Expert was a simple process whilst being competitive. It took all the hassle of getting the right cover at the right price. Reviewed on: 24th August 2023

Great price and excellent service

Had to claim after a storm all sorted very easily money in bank 2 days after claim Reviewed on: 24th August 2023

Easy to deal with and very competitive

Never had to claim from them. But they have always given a policy reduction at renewal to reflect this. Dealing with them has always been painless Reviewed on: 24th August 2023

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