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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Honest value for money!

Home emergency was given for free, had to claim for a leaking pipe. No hassle at all to claim and very quick to pay out. Reviewed on: 24th August 2023

Excellent customer service.

A friendly customer service team, who are able to offer customers a variety of different products and services. Reviewed on: 24th August 2023

No fuss no hassle

I have made a claim and it was very straightforward no fuss and dealt with really quickly Reviewed on: 24th August 2023

Simple &. Sraigh Forward

Found through comparison site and after some research signed up online and was sorted in no time Reviewed on: 24th August 2023

Best quote and service

Staff very helpful don’t have to wait very long for the operator to answer the phone Reviewed on: 24th August 2023

Get Policy Expert Get The Best

You are dealing with good people Reviewed on: 24th August 2023

Very easy to deal with

Confident that if I put in a claim it would be dealt with professionally Reviewed on: 24th August 2023

Great value for money

I switched to Policy Expert because they offered more cover for less money than my previous insurer and most other quotes. It was super easy to get cover online - no phone calls is always a winner! Reviewed on: 24th August 2023

Great price

Great price and 5 star service. Everything goes easy. Reviewed on: 24th August 2023

Good communication and service

Good support from the team who provided excellent communication throughout . Easy to use and understand the service Reviewed on: 24th August 2023

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