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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent customer service and reasonably priced.My cover was better than those provided on comparison sites not just one year but for 3 years

I have been with Policy Expert for 3 years. They do not appear to penalise loyalty. As they are cheaper than comparison sites. Customer service is excellent. Reviewed on: 24th August 2023

Great Insurance Company

I’ve been with the company for a few years now and they have been hard to beat. Reviewed on: 24th August 2023

simply stunning

Easy and affordable insurance . simple to set up and access . No issues at all Reviewed on: 24th August 2023

Great value for money

After searching through quotes for the same cover I tried Policy Expert and got more cover for less money. Reviewed on: 24th August 2023

Claim

Had to unfortunately make a small claim on contents insurance and it was dealt with quickly and efficiently Reviewed on: 24th August 2023

No problem

Excellent service quality products Reviewed on: 24th August 2023

Very competitive prices

Have not had to claim but have recommended to friends as price of cover hard to beat. Reviewed on: 24th August 2023

The best that I could find.

Policy Expert offered the best cover and the bet price. 11/10 Reviewed on: 24th August 2023

Simple and good value

Simple to set up and renewal price was fair and competitive - not inflated like some companies will do. Have stayed with them for this reason. Reviewed on: 24th August 2023

Good value cover

I've renewed my home and contents insurance with Policy Expert again this year as there is no quote that compares that I've found, especially for the cover provided. Excellent that emergency home cover is included too. Not had to claim (thank goodness). Reviewed on: 24th August 2023

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