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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Friendly, competitive and always happy to help

I’ve been with Policy Expert for a number of years now and don’t plan on switching anytime soon. Whenever my renewal comes through and I get a cheaper quote elsewhere, they always go above and beyond to keep my custom, making me feel valued. Reviewed on: 24th August 2023

Always come up trumps

Great service, great staff, great cover. Does it exactly what it says on the tin, I mean paperwork. Reviewed on: 24th August 2023

Easy

Been with policy expert since living in our house 6 years, never a problem, one year we were going to go elsewhere due to them not including emergency cover in the price as they had done previously but after a quick phonecall this was quickly sorted, wasn't too much trouble for them and made up feel that they are willing to keep customers happy! Reviewed on: 24th August 2023

Great insurer!

Have nothing but good things to say. All questions were answered quickly and the customer service team was so helpful. Reviewed on: 24th August 2023

Policy review

Marvellous products with great service Reviewed on: 24th August 2023

The Price is Right

Came to site ,saw results,purchased. Reviewed on: 24th August 2023

Simply and easy to use

Been with policy expert now for a few years, they beaten any other quote and yes I show around and policy expert always comes out in top Reviewed on: 24th August 2023

Great service and price

Excellent value for money and great customer service Reviewed on: 24th August 2023

Honest value for money!

Home emergency was given for free, had to claim for a leaking pipe. No hassle at all to claim and very quick to pay out. Reviewed on: 24th August 2023

Excellent customer service.

A friendly customer service team, who are able to offer customers a variety of different products and services. Reviewed on: 24th August 2023

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