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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9156)

No fuss no hassle

5
I have made a claim and it was very straightforward no fuss and dealt with really quickly Reviewed on: 24th August 2023
Fiona Grant's avatar
Fiona Grant

Simple &. Sraigh Forward

5
Found through comparison site and after some research signed up online and was sorted in no time Reviewed on: 24th August 2023
Kevin Bonaccorsi's avatar
Kevin Bonaccorsi

Best quote and service

5
Staff very helpful don’t have to wait very long for the operator to answer the phone Reviewed on: 24th August 2023
Tony Verno's avatar
Tony Verno

Get Policy Expert Get The Best

5
You are dealing with good people Reviewed on: 24th August 2023
graham wilson's avatar
graham wilson

Very easy to deal with

5
Confident that if I put in a claim it would be dealt with professionally Reviewed on: 24th August 2023
Elizabeth Akister's avatar
Elizabeth Akister

Great value for money

5
I switched to Policy Expert because they offered more cover for less money than my previous insurer and most other quotes. It was super easy to get cover online - no phone calls is always a winner! Reviewed on: 24th August 2023
EmceeDonald's avatar
EmceeDonald

Great price

5
Great price and 5 star service. Everything goes easy. Reviewed on: 24th August 2023
piotr swilonek's avatar
piotr swilonek

Good communication and service

4
Good support from the team who provided excellent communication throughout . Easy to use and understand the service Reviewed on: 24th August 2023
Dan Smith's avatar
Dan Smith

Ticked every box

5
Scope and cost of cover was spot on. Reviewed on: 24th August 2023
TimS's avatar
TimS

Nothing was more simple

5
using Policy Expert was a simple process whilst being competitive. It took all the hassle of getting the right cover at the right price. Reviewed on: 24th August 2023
alan stevens's avatar
alan stevens

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