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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Recommended helper

I only had to use my policy once during flooding. Everything was taken care of including ripping floor pannels off, industrial grade dehumidifier, electricity bill covered and all damage compensation assessed by professionals. There was not single thing I could complain about. Highly recommended insurance provider. Reviewed on: 24th August 2023

Great price for home and contents insurance

We've been with Policy Expert for a few years now, the quote always comes back better than the competitors and it's quick and easy to renew. We haven't had to claim yet, so I can't comment on that, but so far, we're really happy. Reviewed on: 24th August 2023

Friendly service

Very friendly, pleasant and helpful in supportive ways. I would recommend them to all family and friends. Reviewed on: 24th August 2023

Great cover at a great price

Renewed my home again this year as still offered a better price for the cover that others. Reviewed on: 24th August 2023

Reliable

Friendly, reliable as well as competitive. Reviewed on: 24th August 2023

Easiest insurance company to deal with

Must be the best customer service and easier company to deal with Reviewed on: 24th August 2023

Good insurance at a reasonable price

Easy to use and good value. Would use again for my home insurance. Reviewed on: 24th August 2023

Customer Friendly

Can't comment about claiming but the renewal process is so easy and customer service is fantastic. Reviewed on: 24th August 2023

Very quick and helpful

I'm really impressed with my policy and the price is incredible. Thank you. Reviewed on: 24th August 2023

Helpful

I contacted Policy Expert for legal advice and was impressed with their service. Reviewed on: 24th August 2023

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