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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

The best that I could find.

Policy Expert offered the best cover and the bet price. 11/10 Reviewed on: 24th August 2023

Simple and good value

Simple to set up and renewal price was fair and competitive - not inflated like some companies will do. Have stayed with them for this reason. Reviewed on: 24th August 2023

Good value cover

I've renewed my home and contents insurance with Policy Expert again this year as there is no quote that compares that I've found, especially for the cover provided. Excellent that emergency home cover is included too. Not had to claim (thank goodness). Reviewed on: 24th August 2023

House insurance

Viewed lots of deals and found policy t expert to be easy to understand as well as competitive Reviewed on: 24th August 2023

Good value for money

Good value policy easy to set up Reviewed on: 24th August 2023

Connectable

Easy to contact and helpful customer service. Always polite and return enquires. Reviewed on: 24th August 2023

Good value policy

Second year with Policy expert. Comprehensive policy at a reasonable price. Highly recommended. . Reviewed on: 24th August 2023

Good insurer to deal with.

I've been with Policy Expert for a few years, the price is good and the email communication is good. I hope I never have to make a claim but I can't complain about my experience so far with Policy Expert. Reviewed on: 24th August 2023

Recommended helper

I only had to use my policy once during flooding. Everything was taken care of including ripping floor pannels off, industrial grade dehumidifier, electricity bill covered and all damage compensation assessed by professionals. There was not single thing I could complain about. Highly recommended insurance provider. Reviewed on: 24th August 2023

Great price for home and contents insurance

We've been with Policy Expert for a few years now, the quote always comes back better than the competitors and it's quick and easy to renew. We haven't had to claim yet, so I can't comment on that, but so far, we're really happy. Reviewed on: 24th August 2023

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