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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Home insurance

In todays market loyality is usually forgotten about with existing customers and getting a renewal quote which is competitive or even cheaper than another provider is not common. Policy Expert provided renewal quote which has been one either cheaper or close to other companies. Being able to just let the renewal go through instead of swapping & changing things due to having been quoted a far higher price makes life smooch easier....more companies should start being loyal to existing customers. Reviewed on: 24th August 2023

Simple and clear and great value for money

Easy and simple to apply for insurance, with confidence I have the right product Reviewed on: 24th August 2023

Great price house insu

Competitive quote Great customer service Reviewed on: 24th August 2023

Good product

Easy to sort out and a good price. Have bought for a couple or so years as price is competitive. Reviewed on: 24th August 2023

Reliable

Aways very pleasant to deal with and reasonably priced products Reviewed on: 24th August 2023

Great Motor Insurance

I love Policy Expert. My motor policy could not be simpler and provides me with great cover at an affordable price. I had an incident where someone reversed into me and I was looked after all the way with complete repairs and a quality replacement vehicle. Cannot fault the service provided. Reviewed on: 24th August 2023

NOT HAPPY

The house hold breakdown cover costs £4.00 per month and increases to £40,00 a month without you being notified, don't use this product. Reviewed on: 24th August 2023

Home Insurance

I have found Policy Expert to be the most value for money with extremely friendly staff. I have been with other companies but have always gone back to Policy Expert. I would thoroughly recommend them to anyone. Reviewed on: 24th August 2023

Great value

Found very helpful and good value for money for the last few years. Reviewed on: 24th August 2023

Grand experience

Quick and easy. No taking the mick at renewals. Reviewed on: 24th August 2023

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