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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

My experience was flawless, easy and a delight.

My experience was flawless, easy and a delight. Thank you Reviewed on: 3rd August 2024

I found it very easy to buy Home Insurance with Poli...

I found it very easy to buy Home Insurance with Policy Expert. The site was simple to negotiate and the price was more than comparable with other companies offering less for more money. Thankfully I haven’t had to make a claim, but I’m sure if I did, it would be dealt with in a professional manner. Reviewed on: 3rd August 2024

Easy to navigate site and sort insurance quickly

Easy to navigate site and sort insurance quickly Reviewed on: 3rd August 2024

Very easy

It's great and very very easy to get set up on a policy. Reviewed on: 3rd August 2024

Excellent company, covers Jimmy’s review all my needs.

Excellent company, covers all my needs. So far never has to claim. Reviewed on: 3rd August 2024

Do what they say.

I've had good service from these guys at a reasonable price. Much cheaper than my renewal quote. Reviewed on: 3rd August 2024

Good Value for Money

I've not had to call for any claims, but setting up the policy was very easy and straightforward. Reviewed on: 3rd August 2024

Excellent

Quick, clear and helpful. Easy to chat to an actual person. Reviewed on: 3rd August 2024

Great service .

Great service . Brilliant company. Reviewed on: 3rd August 2024

Very good value and great customer service.

Very good value and great customer service. Reviewed on: 3rd August 2024

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