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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Brilliant

We have been with Policy Expert for a few years now and have found them to be very professional and easy to deal with Reviewed on: 24th August 2023

Trusted

Very helpful and trusted company would recommend to anyone Reviewed on: 24th August 2023

Competent and straightforward Insurance provider

Policy Expert gave me the best price for my insurance. Went with another provider last year , but returned to Policy Expert this year Reviewed on: 24th August 2023

Easy peasy lemon squeezy

Easy to negotiate website, clear info on all insurance cover and there's knowledgeable staff on hand when you need to contact them. Reviewed on: 24th August 2023

Extras included

Optional extras included in the price won out over other insurers. Decent renewal offer too. Reviewed on: 24th August 2023

Happy customer

Very good service and very easy to deal with. Reviewed on: 24th August 2023

Great price

Very good price, easy to set up. Peace of mind. Reviewed on: 24th August 2023

Excellent

Great customer service, great policy and good advice on what you need. Reviewed on: 24th August 2023

Stayed with them last 3 years

I havent had any issues with the company, I always look for deals at renewal and they always seem to compare with the ones online, always been helpful and friendly when had to speak with them Reviewed on: 24th August 2023

Excellent service

Excellent customer service setting up my insurance policy, really friendly and helpful staff Reviewed on: 24th August 2023

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