Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good value

Been with for a number of years now, always good price and good service. Reviewed on: 24th August 2023

Top Quality

Very good value for money. First time for many years I have renewed with the same insurer Reviewed on: 24th August 2023

Great cover, great value for money

Have been with them for 4 years now and they are always very competitively priced and offer great cover. Reviewed on: 24th August 2023

Good Communication

Policy Expert keeps us up-to-date with regular emails. Wee need this with our busy lives. Reviewed on: 24th August 2023

Home insurance sorted

Straightforward. Best price. And I got cashback. Online process v simple. Reviewed on: 24th August 2023

Car and home insurance

Very easy fast and reliable. Very good price . Reviewed on: 24th August 2023

Very Good service

Very good service, I have had home insurance with them.for a few years running always giving best prices. Now also with my 2nd home and for my parents home. Good value, excellent customer service. Reviewed on: 24th August 2023

Easy set up good cover at a reasonable price

After looking aroung this company came out on top Reviewed on: 24th August 2023

Sorted.

Great help at a traumatic time. No auguing or splitting points. We were give options all the way. Renewed my policy. Reviewed on: 24th August 2023

Excellent service

Simple to use and understand. Excellent customer service. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from AXA 2.59 from 87 reviews
Equity Release
from Just 0.00 from 0 reviews
Home insurance
from 1st Central 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub