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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Reliable Home Insurance policy at a competitive price

I renew my Home insurance policy each year with Policy Expert due to the excellent service given by sales and the competative insurance policies offered. Have found the service to be hassel free whether claiming or renewing my insurance policy. A strong plus recommendation from a regular customer. Reviewed on: 24th August 2023

Great value for money!

Amazed to find my building and contents insurance at such a very reasonable price. Saved almost £250 compared to my previous building and contents insurance with the same cover. Easy to buy on line. Reviewed on: 24th August 2023

Best insurance co

Friendly,fast,reliable company,always helpful Reviewed on: 24th August 2023

Home inshurance

Very good home insurance where you can spread the payments instead of paying in full in these hard times Reviewed on: 24th August 2023

Great policy and fantastic price

Love the experience and very easy to use. Happy with my policy and most importantly price!! Reviewed on: 24th August 2023

Easy to sort and good value

Our renewal was due from another co. went ‘to the market’ and the excellent reviews for Policy Expert combined with a keen (better than ‘like for like’ ) list of benefits made it an easy decision. Prompt supply of all docs. in plain English. Recommended, thanks Reviewed on: 24th August 2023

Repeat customer

I have been with policy expert for 4 years now and I keep renewing as they offer competing rates and better packages of cover on insurance, since joining with home insurance I have changed other insurances to policy expert because they also have good customer services and litigation teams Reviewed on: 24th August 2023

Quick, Easy and Helpful

Really easy process to get cover, if you call them they're very helpful and it’s been a great service. Reviewed on: 24th August 2023

No hassle!

Good price, no aggravation, and instant cover. Reviewed on: 24th August 2023

Exceptionally good service

While I normally switch services each year. However, I have remained as a customer of Policy Expert because I have found them to offer a very high quality of service. The online application is easy to use, they have a worm, friendly approach, and the premium offered was very competitive. Reviewed on: 24th August 2023

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