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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy process

No issures, very quick process, recommend to anyone Reviewed on: 24th August 2023

Absolutely brilliant!!

So efficient!!! My claim was settled within 1 week!! Couldn’t recommend enough! Good prices and great service Reviewed on: 24th August 2023

Always competitive

Every year the renewal comes round Policy Expert is always cheaper than the comparison sites for me. Reviewed on: 24th August 2023

.

easy to use great value for money deals Reviewed on: 24th August 2023

Cheap and cheerful

Not had to claim but at renewal policy expert have constantly been the cheapest on the market. Always easy to renew, not had any massive price hikes. Reviewed on: 24th August 2023

Great value for money

Clear comprehensive insurance at a very good price Reviewed on: 24th August 2023

Actual people you can speak to

I had a query regarding my home insurance they answered it in no time. Also had a home emergency this was dealt with promptly Reviewed on: 24th August 2023

Travelling with Avanti

Excellent quality and excellent service all in 1 place. Reviewed on: 24th August 2023

Brilliant company to deal with.

Brilliant company to deal with,I recommend them to all my family and friends.Good competitive price and great service Reviewed on: 24th August 2023

Reliable

Never had an issue with policy expert. Had to make claims, good service and good prices, even at renewal Reviewed on: 24th August 2023

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