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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

say's what it dose on the can

been good easy to do online gives me the cover that i need Reviewed on: 24th August 2023

Great value

I have building + content insurance with policy expert ,and it is fantastic value ,would recommend to anyone. Reviewed on: 24th August 2023

Can't beat em

Great price every year after year Reviewed on: 24th August 2023

Good overall value

Wanted more than just basics the value add of emergency call out at very reasonable uplift clinched it Reviewed on: 24th August 2023

Brilliant organisation

Excellent service with very economical costs Reviewed on: 24th August 2023

Great price for everything you need covered

Online process was pretty straightforward to take out our policy. Reviewed on: 24th August 2023

A1

Just to say that they are efficient and above all very good value. Reviewed on: 24th August 2023

Excellent

Value for money. Few years back I had a home insurance with this company and this year the cost of insurance and extent of cover was top. Reviewed on: 24th August 2023

Delighted

Great policy at a good price. Company pleasure to deal with. Reviewed on: 24th August 2023

Value for money

I don't think you can get better cover and extras for better value for money than with policy expert, even new customer lead in deals can't compare. Reviewed on: 24th August 2023

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