Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Amazing customer service

We first decided to go with Policy expert in 2022 when we bought our first property. Customer service was fantastic so we decided to renew our policy with them this year even with a slight price increase. Thank you x Reviewed on: 24th August 2023

Good customer service

Very helpful customer service, quick and efficient while explaining everything clearly. Haven't had any problems. Reviewed on: 24th August 2023

Perfect Insurance

I found it very easy to apply for the insurance online. The price was very good and much lower than my existing Insurance Company for the same amount of cover. I have recently recommended Policy Expert to a friend and they were able to lower their premium Reviewed on: 24th August 2023

Great provider

Have stayed with policy Expert. They are straight forward and easy to renew with no shocking price hikes so far. Reviewed on: 24th August 2023

No hassle insurance !,

At 75 yrs old you need to get insurance without complications and details which are difficult to understand, and you want it at a good price. Policy Expert seems to tick all boxes for me!! Reviewed on: 24th August 2023

Excellent value

Easy application form and excellent value. Second and third year increases below average for the industry. Thank you Policy Expert. Reviewed on: 24th August 2023

Value for Money

After shopping round and comparing policies, Policy Expert was provider of choice. It was quality cover for a competitive price and I was very happy with the service. Reviewed on: 24th August 2023

Top Home Insurance

Straight forward and clear information. Great provider. Reviewed on: 24th August 2023

Fantastic company , have always dealt with my queries in an efficient and speedy manner. They strive to please the customer

Have always found them to go above and beyond to reach a conclusion and answer any query Reviewed on: 24th August 2023

Just great

Every time just easy to deal with and just s great company Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home cover
from Hometree 0.00 from 0 reviews
Landlord Insurance
from Simple Landlords Insurance 4.60 from 62 reviews
Home Insurance
from Emerald Life 4.59 from 27 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub