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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent Policy Provider

Great offers, quick and easy options, excellent reminders for renewals, reasonable and justified renewal prices. We have been with Policy Expert for the last 3 years and will highly recommend them Reviewed on: 24th August 2023

Excellent

Good value for money and good service Reviewed on: 24th August 2023

Easy to deal with.

When you explore different companies on line nothing is straight forward. It was a pleasure to deal with one that had everything open and plain speaking. Reviewed on: 24th August 2023

Easy to sign up, good company

Really easy to sign up, offer a really competitive rate. Reviewed on: 24th August 2023

Great price for insurance coverage

Straight forward application process and looking to renew with them. Got insurance in time just before completing my house purchase. Can tailor make your insurance to your needs. Reviewed on: 24th August 2023

Easy swift service

Easy to use service, swiftly delivered by helpful staff. Thank you Reviewed on: 24th August 2023

Excellent Value

Great customer service and competitive pricing. Reviewed on: 24th August 2023

Rental property insurance

Friendly staff on the phone very knowledgeable. Easy and straightforward to deal with Reviewed on: 24th August 2023

Amazing value

Value for money, great cover, very comprehensive. Reviewed on: 24th August 2023

Easy to use

Easy to get a policy, seems like a good company. Reviews tend to be good. Reviewed on: 24th August 2023

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