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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to sign up, good company

Really easy to sign up, offer a really competitive rate. Reviewed on: 24th August 2023

Great price for insurance coverage

Straight forward application process and looking to renew with them. Got insurance in time just before completing my house purchase. Can tailor make your insurance to your needs. Reviewed on: 24th August 2023

Easy swift service

Easy to use service, swiftly delivered by helpful staff. Thank you Reviewed on: 24th August 2023

Excellent Value

Great customer service and competitive pricing. Reviewed on: 24th August 2023

Rental property insurance

Friendly staff on the phone very knowledgeable. Easy and straightforward to deal with Reviewed on: 24th August 2023

Amazing value

Value for money, great cover, very comprehensive. Reviewed on: 24th August 2023

Easy to use

Easy to get a policy, seems like a good company. Reviews tend to be good. Reviewed on: 24th August 2023

Quick and easy

Online experience was quick and easy. Easy to navigate customer portal and an easy process if customers wants to renew their car insurance. Competitive prices Reviewed on: 24th August 2023

Best cover

This Insurance was the best cover and the best price for our House Insurance. As we are pensioners every penny counts and choosing this Insurance Policy meant we were able to save but not compromise on the Cover. Reviewed on: 24th August 2023

Great find!

I’d never heard of Policy Expert, but they offered the best prices on the comparison site for my home insurance. I like that they offer different levels of cover and the higher level I opted for is very comprehensive but still much cheaper than the quote I had for renewal from my old provider. Really impressed! Reviewed on: 24th August 2023

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