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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Easy to renew

Policy expert let you know when you need to renew and it's easy as 123, good value in this bad economic world Reviewed on: 24th August 2023

Good cover-Great value

Extremely good value, great cover for all my needs. Couldn't find any competitors that came close to the value and cover offered. Reviewed on: 24th August 2023

Policy Expert Insurance

Very easy to take out a policy. I’ve not needed to make a claim but I know Policy Expert are there. Reviewed on: 24th August 2023

Good service

Been with policy experts for a few years now always satisfied with my renewals quotes and the personal touch I recieve from my agent have highly recommended to family and friends Reviewed on: 24th August 2023

Great deal

Whilst searching for a new insurer, I came across Policy Expert. I entered all of my details and was very pleasantly surprised to receive a lower quate than my previous insurer offered, which I readily accepted, that was for the first year. On the renewal date, I was expecting to have to barter for a good quote for my second year, but again was very surprised at the small increase. I hope that on my next renewal date, I will again be pleasantly surprised. Reviewed on: 24th August 2023

Excellent value

Not had to claim, but the cover is excellent, including many areas that you would have to pay extra for with many other insurers. Expected a substantial jump on premium on second year renewal but that was not the case. Overall an absolute winner Reviewed on: 24th August 2023

Policy expert are reliable

I’m so happy with policy expert, I haven’t had to use them but I’m hoping they will be brill if I need them Reviewed on: 24th August 2023

Great price easy to set up

Great price, Easy to complete , just a simple process Reviewed on: 24th August 2023

very good up to date quotes & we have been with you for a few years

great service up-to-date quotes nothing to much trouble takes a lot to beet the price Reviewed on: 24th August 2023

Great service all round

Easy to set up the insurance, really clear documents and a very competitive price. Reviewed on: 24th August 2023

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