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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Best value policy

Having searched the market for comprehensive home cover, Policy Expert came out trumps. I've been with them now for a number of years. Reviewed on: 24th August 2023

Great!

Easy enrollment and sign up process. Reviewed on: 24th August 2023

Easy set up

I found the set up for this really easy, great customer service and unbeatable prices. I have never gone two years with the same insurance company until now. Very impressed. Reviewed on: 24th August 2023

Good price. Excellent claims service

Good price, but obviously the real test is when you have a claim. We had a small claim that was handled very quickly and professionally. Reviewed on: 24th August 2023

Excellent company

Always go out of their way to help you get the best price. Reviewed on: 24th August 2023

Excellent

Easy to negotiate with. Cheapest that I could find that offers what I needed. Reviewed on: 24th August 2023

Good efficient service, at a good price

Helpful when I initially contacted them, and on renewal were still extremely competitive in price, not often i remain with a company longer than a year Reviewed on: 24th August 2023

Very professional, and good price

Excellent customer service, good pricing, even gave an Amazon voucher when my daughter took out home insurance with them Reviewed on: 24th August 2023

Easy to use

Never had a problem, all done online, fast and value for money Reviewed on: 24th August 2023

excellent service

policy expert provide a great service and are easy to contact when required, they provide a great costumer service also Reviewed on: 24th August 2023

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