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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent company

Always go out of their way to help you get the best price. Reviewed on: 24th August 2023

Excellent

Easy to negotiate with. Cheapest that I could find that offers what I needed. Reviewed on: 24th August 2023

Good efficient service, at a good price

Helpful when I initially contacted them, and on renewal were still extremely competitive in price, not often i remain with a company longer than a year Reviewed on: 24th August 2023

Very professional, and good price

Excellent customer service, good pricing, even gave an Amazon voucher when my daughter took out home insurance with them Reviewed on: 24th August 2023

Easy to use

Never had a problem, all done online, fast and value for money Reviewed on: 24th August 2023

excellent service

policy expert provide a great service and are easy to contact when required, they provide a great costumer service also Reviewed on: 24th August 2023

Easy to renew

Policy expert let you know when you need to renew and it's easy as 123, good value in this bad economic world Reviewed on: 24th August 2023

Good cover-Great value

Extremely good value, great cover for all my needs. Couldn't find any competitors that came close to the value and cover offered. Reviewed on: 24th August 2023

Policy Expert Insurance

Very easy to take out a policy. I’ve not needed to make a claim but I know Policy Expert are there. Reviewed on: 24th August 2023

Good service

Been with policy experts for a few years now always satisfied with my renewals quotes and the personal touch I recieve from my agent have highly recommended to family and friends Reviewed on: 24th August 2023

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