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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great

Policy expert was so easy to use. They gave me the best quote for much better insurance compared to other insurers. I would definitely recommend them. Reviewed on: 24th August 2023

Highly recommended

The process was very easy and the price was great. Reviewed on: 24th August 2023

Great Service, great price!

Very rare that I don’t get a great price for the product I want, and the service is always spot on :-) Reviewed on: 24th August 2023

Best value

I have been with policy expert for sometime, they provide value for money with house insurance and keep you updated with regards any information that's new. Xxx Reviewed on: 24th August 2023

Excellent service

I have just renewed my home insurance, service is a very quick, simple process to use, would highly recommend. Reviewed on: 24th August 2023

Excellent

Excellent from start to finish. Clear coms and smooooth process. Reviewed on: 24th August 2023

Best value policy

Having searched the market for comprehensive home cover, Policy Expert came out trumps. I've been with them now for a number of years. Reviewed on: 24th August 2023

Great!

Easy enrollment and sign up process. Reviewed on: 24th August 2023

Easy set up

I found the set up for this really easy, great customer service and unbeatable prices. I have never gone two years with the same insurance company until now. Very impressed. Reviewed on: 24th August 2023

Good price. Excellent claims service

Good price, but obviously the real test is when you have a claim. We had a small claim that was handled very quickly and professionally. Reviewed on: 24th August 2023

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