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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

No complaints

Very happy with the service so far. Reviewed on: 24th August 2023

Helpful

Tweaked policy without charging and giving good insight along the way Reviewed on: 24th August 2023

Easy to choose and pay for.

You never know how good insurance is until you claim. Competative prices and terms. Reviewed on: 24th August 2023

Brilliant customer service

The staff are very efficient and friendly. They will always look for the best solution. Reviewed on: 24th August 2023

Brilliant!!

Fab customer service, easy to access policy, and information needed. Great value!! Reviewed on: 24th August 2023

Good all round policy.

Great renewal quote with added sensible incentives to purchase. Reviewed on: 24th August 2023

Excellent Insurance Company

On the occasion that I have contacted by phone quick response immediately and very understanding and helpful. Cannot fault the company and employees at all. Excellent service. Reviewed on: 24th August 2023

Great cover reasonably priced

This is my second year with policy expert where all insurance prices increased drastically theirs didn't so happy to stay another year. Reviewed on: 24th August 2023

First time customer

Very easy to obtain a quote competitive price good communication Reviewed on: 24th August 2023

Most competitive

After researching the best value Insurance it had to be Policy Expert. Reviewed on: 24th August 2023

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