Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great Value

Using comparison websites and researching cover that exactly met my needs Policy Expert was the most competitive and considerably less than my current provider with equal cover. Reviewed on: 24th August 2023

Excellent Value

They have provided superb value for my house insurance Reviewed on: 24th August 2023

The best insurance company

Very reasonable prices and they keep you updated with what's going on well worth it Reviewed on: 24th August 2023

No nonsense insurance

This is a painless experience from start to finish. 100% recommend Reviewed on: 24th August 2023

Haven't had to use but

...it was cheap and easy to purchase. Hopefully they have good customer service if I ever need them. Reviewed on: 24th August 2023

Amazing customer service and

Used this company multiple times, and don't intend changing. Very helpful and price is always notched to my cheapest quote. Well done to everyone. Jeep up your excellent service Reviewed on: 24th August 2023

Reliable, helpful, straightforward

I moved house and transferred my policy with the help of an odviser on the phone. Process was easy and straightforward, rice was good and adviser was friendly and helpful . Reviewed on: 24th August 2023

Home and contents insurance

Very pleased with policy expert would definitely recommend Reviewed on: 24th August 2023

Great service at a great price

Policy Expert home and contents insurance can be purchased on line but if you want to talk to an advisor and set your policy over the phone they are more than happy to do so. The advisor I spoke to was extremely helpful and although he offered additions to the basic insurance he was never pushy and never tried to change my decision. A very friendly and professional advisor. Although I haven’t made a claim I was reassured that advisors would be there to help if and when needed. The cost of my insurance was a lot less than quoted by other companies and although it was slightly higher than one quote from another company I decided to go with Policy Expert because of the service I received from the advisor. Reviewed on: 24th August 2023

Great service

Service fantastic and a really good price. Think I'm in my second year with policy expert and at renewal time they were still one of the cheapest around. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Contents Insurance
from GetSafe 2.63 from 14 reviews
Landlord Insurance
from City Landlord 0.00 from 0 reviews
Home Insurance
from Elephant Insurance 5.00 from 2 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub