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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great value

4
Easy application and great value. Hope it works if I need it. Reviewed on: 24th August 2023

Simple good value

5
Good policy with reasonable increase year on year. Reviewed on: 24th August 2023

clear and effective response

5
friendly staff we have not claimed yet but confident we will get the best deal!!! Reviewed on: 24th August 2023

Great home insurance

5
Very good value and would recommend Reviewed on: 24th August 2023

Easy to use

5
Very easy to o use Policy Rxpett who short list the best buys saving you time to compare. Reviewed on: 24th August 2023

Quick and efficient

5
I needed a policy ASAP as my incumbent supplier (Gallagher) had decided to double my premium at renewal (despite no changes on the account in the entire time that we'd had it). Popped online and within a very short time, I had been quoted, bought and activated the new policy. The whole experience was quick, simple and (importantly) very reasonably priced. No-one "enjoys" searching for insurance, so this was a perfect experience. Reviewed on: 24th August 2023

Fantastic cover at a very reasonable cost

5
Excellent customer care. Everything was explained in detail and all my questions were answered when purchasing the policy. I am extremely satisfied with Policy Expert being my home insurance company. Reviewed on: 24th August 2023

Easy and Competitive home insurance

5
This is now my second year with Policy Expert - Easy to sort , competitive and peace of mind. Reviewed on: 24th August 2023

Secure home

5
Efficient service at a competitive price Reviewed on: 24th August 2023

Stress free, competitive pricing

4
Easy to use, competitive pricing and helpful advice. Reviewed on: 24th August 2023

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