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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great company

Super helpful with claim, that meant I renewed Reviewed on: 24th August 2023

Great value and great service

Had to make a couple of changes half way through the year and the customer service was excellent - friendly and quick Reviewed on: 24th August 2023

Customer service

I have been with this company for a number of years now and always found the procedure easy to access and any queries delt with both polite and professional Reviewed on: 24th August 2023

Exactly what they say they are

Really easy to sort out insurance, quick to send the documents and were by far the most affordable without scrmping on the necessaries. Easy to communicate with from start to finish. Would highly recommend. Reviewed on: 24th August 2023

Great service

When I had a blocked toilet waste pipe policyexpert were fantastic. I love the free home emergency cover for free gives me great piece of mind. Not the cheapest quote but you get what you pay for with these guys I would highly recommend to anyone Reviewed on: 24th August 2023

Quick, Affordable and Reliable Insurance

Quick, Affordable and Reliable Insurance Reviewed on: 24th August 2023

Good value & service

I review my insurance every year and Policy Expert often come top of the search engines Reviewed on: 24th August 2023

Quick, simple and great value!

It was very easy to set up my policy and work out the services I needed, all for a great price. Reviewed on: 24th August 2023

Great insurance provider

Thankfully I have not had to make a claim thus far. I have found through thorough research, that Policy Expert is a trusted insurance provider. Reviewed on: 24th August 2023

Easy and quick

No hassle policy and very smooth and efficient service Reviewed on: 24th August 2023

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