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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

No complaints

5
Not had to put any claims in yet so can't comment much on my experience Reviewed on: 24th August 2023

Quick,easy,efficient

4
No hassle easy to set up.Great competitive price Reviewed on: 24th August 2023

Good value insurance with a great company

5
Easy to use website with market leading products at great prices. Have used them for many years and the consistently lead the pack in a competitive sector. Reviewed on: 24th August 2023

insurance as it says

3
like the rest and you will only know how good until you need it and you find out the loop holes exist everywhere Reviewed on: 24th August 2023

Great cover.

5
Very reasonably priced - quick and simple to get cover. Reviewed on: 24th August 2023

No hassle

5
Really easy to buy and no problems Reviewed on: 24th August 2023

Really impressed

5
Quick and easy to apply and really affordable. Reviewed on: 24th August 2023

fantastically amazing

5
Very helpful great price and would recommend to family and friends Reviewed on: 24th August 2023

Value for Money

5
Easy to manage - Convenient comprehensive cover Reviewed on: 24th August 2023

Simple, safe and such good value

5
So easy to use online. You know your policy is safe with Policy Expert. And, its such good value. Reviewed on: 24th August 2023

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