Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Insurance Made Easy

Simple easy and affordable insurance Reviewed on: 24th August 2023

Cheap and very cheerful!

Not only were Policy Expert the cheapest quote they have the friendliest communications of all the insurance companies I’ve dealt with. I am extremely happy with my policy with them and I would recommend to anyone! Reviewed on: 24th August 2023

Great value for money

Policy Experts give me the cover I need at an excellent price, would definitely recommend Reviewed on: 24th August 2023

Happy customer

Have stayed with this company for last few years as they have always been very competitively priced for comparable cover. Never had to make a claim so can't comment further. Reviewed on: 24th August 2023

Excellent company

I have been with Policy Expert for about 8 years and am so impressed with them that I don't even try to look for another company. I have a very positive experience with a claim I made when I was burgled and the customer service people are always polite, friendly and helpful. Reviewed on: 24th August 2023

Claim for garden wall

My front garden wall was destroyed by a drunk driver, policy expert reviewed the damage and gave me the money to get it rebuilt within days. I felt secure again, amazing service! Reviewed on: 24th August 2023

Insurance made easy

Since taking out a home policy I have kept with Policy Expert because as their name suggests they are experts in finding the right cover at the right price and making renewal so easy. Reviewed on: 24th August 2023

Best Home Insurance company

I have been the customer for few years now and I am really happy with the services. Highly recommended. Reviewed on: 24th August 2023

Easy to follow policy

Navigating the webpage was really simple and straightforward compared to other providers, happy with the policy Reviewed on: 24th August 2023

Good value for money

Having shopped around for home insurance, I was very impressed with what cover you received for the price,plus very easy to purchase. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Emergency Cover
from ARAG UK 3.40 from 18 reviews
Home Insurance
from Quoteline Direct 1.00 from 2 reviews
Landlord Insurance
from Aldermore 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub