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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent service

Have been using this company for a few years now. Myself and my wife would not consider any other company/policy. They always keep us updated, easy to get in touch with, always respond promptly and Beth good value for money. Reviewed on: 24th August 2023

Easy to set up and Very reasonable rates

I was looking on line for a new provider. This was so simple to set up and very easy to understand what is and isn't covered. I also found the cost very competitive. Very Happy. Reviewed on: 24th August 2023

Value for money

I was shopping around for a buildings and contents insurance policy and came across Policy Expert. It was an easy site to use and the premium was bar far the cheapest Reviewed on: 24th August 2023

Best Value for Money.

Done the usual comparison sites and for Value for money for the cover I required Policy Expert were Champs. Reviewed on: 24th August 2023

Insurance Made Easy

Simple easy and affordable insurance Reviewed on: 24th August 2023

Cheap and very cheerful!

Not only were Policy Expert the cheapest quote they have the friendliest communications of all the insurance companies I’ve dealt with. I am extremely happy with my policy with them and I would recommend to anyone! Reviewed on: 24th August 2023

Great value for money

Policy Experts give me the cover I need at an excellent price, would definitely recommend Reviewed on: 24th August 2023

Happy customer

Have stayed with this company for last few years as they have always been very competitively priced for comparable cover. Never had to make a claim so can't comment further. Reviewed on: 24th August 2023

Excellent company

I have been with Policy Expert for about 8 years and am so impressed with them that I don't even try to look for another company. I have a very positive experience with a claim I made when I was burgled and the customer service people are always polite, friendly and helpful. Reviewed on: 24th August 2023

Claim for garden wall

My front garden wall was destroyed by a drunk driver, policy expert reviewed the damage and gave me the money to get it rebuilt within days. I felt secure again, amazing service! Reviewed on: 24th August 2023

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