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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to deal with and extremely competitive

I've been with policy expert for years. They are very easy to deal with . Happy to help, and extremely competitive. Would fully recommend. Reviewed on: 24th August 2023

Efficient & value for money

Been with policy expert for 3 years. Always come out top on comparison websites! Value for money. Good communication and prompt response. Reviewed on: 24th August 2023

Professional service at a competitive price.

Policy expert go the extra mile to make there customers smile . Reviewed on: 24th August 2023

Competitive Prices and Great Service

Every year I am able to get a competitive price in comparison to other insurance. Thankfully we haven't had to use the policy but there are added extras that give us comfort and would use again! Reviewed on: 24th August 2023

Good company

Good staff, prices and products. Reviewed on: 24th August 2023

Never had a problem

Easy company to deal with makes it easy to start and renew there policy Reviewed on: 24th August 2023

Friendly, Fast & Efficient

Friendly, fast and efficient service Reviewed on: 24th August 2023

Excellent

Always an unbeatable renenwal price and when we had a claim it was dealt with easily and quickly Reviewed on: 24th August 2023

Amazing customer service and excellent cover.

Nothing is too much, such great service. I would definitely recommend Reviewed on: 24th August 2023

Always the best price

I’ve been with Policy Expert for 8 years now as they always come up the cheapest despite me looking on comparison sites to make sure we’re getting a good deal. Their customer service has always been excellent as well so I’ve never had a reason to move my policy! Reviewed on: 24th August 2023

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