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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very good

Never had to claim, however premiums have always remained cheap. Reviewed on: 24th August 2023

Great Service

Policy Expert have been helpful from day 1. Great service and very helpful. Reviewed on: 24th August 2023

Brilliant

Great Price and service so simple to use and renew !! Reviewed on: 24th August 2023

Long standing customer

Noone has ever been able to match their quotes 10 years plus of being with them! Reviewed on: 24th August 2023

Value for money

Policy expert have always provided value for money and easy renewal policy that is communicated to me very openly and accurately. Very happy. Reviewed on: 24th August 2023

Great value!

I chose policy expert as it offered the best value for money! Reviewed on: 24th August 2023

Excellent service

I was shocked when my renewal came from my old company. Everything was quick easy and simple with you guys! Reviewed on: 24th August 2023

Good service at a good price

Easy to deal with Policy Expert and sensible pricing packages Reviewed on: 24th August 2023

Very good insurance company.

Very reasonable price insurance and simple to insure. Reviewed on: 24th August 2023

Takes the stress away!

The whole process was so easy from start to finish! Also a whopping £150 cheaper than my previous provider, for a like for like policy!! Reviewed on: 24th August 2023

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