Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

View other Policy Expert products

4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Efficient and effective

Always hassle free to deal with and reasonably priced insurance. Been a customer for a number of years now and happy to stay Reviewed on: 24th August 2023

Excellent service

Easy process, competitive prices. Excellent overall! Reviewed on: 24th August 2023

Fantastic service

Fantastic service and they look after their policy holders. Would highly recommend. Reviewed on: 24th August 2023

Easy and Good Value

No hassles, easy to set up, never had to make a claim but I wouldnt anticipate any problems if the need arose. Reviewed on: 24th August 2023

Reliable and trustworthy

I have always had a great experience with Policy Expert. I find them competitively priced and the communication has always been good. Reviewed on: 24th August 2023

Brilliant customer focused service

Easy website to navigate and very responsive customer contact by phone Reviewed on: 24th August 2023

Great

Great service and competitive price. Useful portal to view policy Reviewed on: 24th August 2023

Review

Tell us a little more about your experience Reviewed on: 24th August 2023

Great Customer Service

I contacted policy experts for legal advice and they responded immediately and sent across all the necessary forms and provided me support and guidance. Luckily I don’t need to use the legal services in the end, but I am confident policy experts would be there to assist me in the future. Reviewed on: 24th August 2023

Straight forward and well-priced

Easy to set up and competitively priced Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Insurance
from Vernon Building Society 4.42 from 12 reviews
Home Insurance
from Suffolk Building Society, formerly Ipswich Building Society 4.14 from 6 reviews
Home insurance
from AXA 2.48 from 88 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.68 from 5027 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub