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Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Reputation

5
Insure what you have required. After you bought home insurance from this company. They will take care and compensation what you lost. Reviewed on: 20th September 2022

Home insurance

5
Competitive rates. Easy application Reviewed on: 19th September 2022

Consistent renewal price

5
I have been with policy expert for a number of years. Before I was constantly changing as renewal tariffs were increased. I feel I great cover for a competitive tariff. Reviewed on: 19th September 2022

Nice set up

5
Easy to do great price great website Reviewed on: 18th September 2022

Understand

4
Very helpful and explanation very well of the products Reviewed on: 18th September 2022

Easy and inexpensive

5
Very easy process and clear winner in terms of cost. Reviewed on: 18th September 2022

Good policy and easy to set up

4
Helpful advisors. Explained terminology and listened well. Reviewed on: 18th September 2022

Quality

5
Policy Expert provide quality insurance cover for a very reasonable cost Reviewed on: 18th September 2022

Fantastic value insurance

5
Fantastic price, easy to arrange online. Reviewed on: 18th September 2022

Peace of mind

4
We haven’t needed to claim, however knowing we have insurance (just in case we need it, hopefully we won’t) gives us peace of mind. Reviewed on: 18th September 2022

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