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Policy Expert : Home insurance reviews

4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Gave what was needed

4
Easy to use set up and have good value for money. Would recommend to others and use again Reviewed on: 20th September 2022

Straightforward insurance

5
Clear, concise and straightforward to set up policy and view online. Reviewed on: 20th September 2022

Affordable House Insurance

5
Happy with the service and support received from Policy Expert, very affordable price with home insurance that suits my needs. Reviewed on: 20th September 2022

Reputation

5
Insure what you have required. After you bought home insurance from this company. They will take care and compensation what you lost. Reviewed on: 20th September 2022

Home insurance

5
Competitive rates. Easy application Reviewed on: 19th September 2022

Consistent renewal price

5
I have been with policy expert for a number of years. Before I was constantly changing as renewal tariffs were increased. I feel I great cover for a competitive tariff. Reviewed on: 19th September 2022

Nice set up

5
Easy to do great price great website Reviewed on: 18th September 2022

Understand

4
Very helpful and explanation very well of the products Reviewed on: 18th September 2022

Easy and inexpensive

5
Very easy process and clear winner in terms of cost. Reviewed on: 18th September 2022

Good policy and easy to set up

4
Helpful advisors. Explained terminology and listened well. Reviewed on: 18th September 2022

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