Smart Money People Logo
Go to business site
Share this page
Link copied

Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Policy Expert, fair on price, easy to set up.

5
I've been with Policy Expert for a couple of years now for my home insurance, simply because i get more for less, so much so, i now have my motor insurance with them as well. Reviewed on: 15th September 2022
Gary's avatar
Gary

Great

5
Very helpful and resonable priced and friendly service Reviewed on: 15th September 2022
Ryan's avatar
Ryan

Great

5
Great service. Good price . Simple to understand Reviewed on: 15th September 2022
Carl Bland's avatar
Carl Bland

Always reliable and Good value

5
Always quick to answer and respond to any questions. Very good value with great level of cover on the policies. Good renewal prices too. Reviewed on: 15th September 2022
Robert Berry's avatar
Robert Berry

The Best Yet

5
This is the sixth or seventh House and Contents Policy we have taken out since moving into our house nearly 34 years ago. The price combined with the cover offered is extremely attractive and in our opinion, outweighs all the others we have used. We've not yet had to make a claim, but have every confidence that if we do, we will receive a helpful and satisfactory response and support. Reviewed on: 15th September 2022
Sandra Dunn's avatar
Sandra Dunn

Value for money

5
Simple and straightforward process to insure Reviewed on: 15th September 2022
James 's avatar
James

Very happy

5
I have had no issues with Policy Expert. Their live chat is very handy and their customer service is great. Reviewed on: 15th September 2022
ab777's avatar
ab777

Best Insurance Company Guaranteed

5
I have been with Policy Expert for a long time and this is one of the best insurance company, never had a problem always provided A* services would recommend to all family & friends keep the good work up Reviewed on: 15th September 2022
shaz bibi ue72w763's avatar
shaz bibi ue72w763

Hassle free insurance

5
One of the easy and hassle free insurance in the market to get. Highly recommended. Reviewed on: 15th September 2022
Jomy Mathew Thomas 's avatar
Jomy Mathew Thomas

Excellent

5
Brilliant and easy to use website. Reviewed on: 15th September 2022
grahampowell16@gmail.com's avatar
[email protected]

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill