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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,140 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Easy, fuss-free and competitively priced

4
Quick and easy online process with straightforward questions. Everything is done online which means they were the cheapest insurer at the time. Reviewed on: 15th September 2022
Kelly's avatar
Kelly

Great and fast at resolving your issues.

5
I had a leak from my ceiling and policy expert got the plumber out with in the hour and fixed the problem straight away no hassle at all. Reviewed on: 15th September 2022
Laura's avatar
Laura

Excellent service

5
Good service from experience people who are polite and will and happy to help Reviewed on: 15th September 2022
Denise Hill's avatar
Denise Hill

excellent

5
Excellent service from policy expert would highly recommend Reviewed on: 15th September 2022
Gary 's avatar
Gary

Policy Expert, fair on price, easy to set up.

5
I've been with Policy Expert for a couple of years now for my home insurance, simply because i get more for less, so much so, i now have my motor insurance with them as well. Reviewed on: 15th September 2022
Gary's avatar
Gary

Great

5
Very helpful and resonable priced and friendly service Reviewed on: 15th September 2022
Ryan's avatar
Ryan

Great

5
Great service. Good price . Simple to understand Reviewed on: 15th September 2022
Carl Bland's avatar
Carl Bland

Always reliable and Good value

5
Always quick to answer and respond to any questions. Very good value with great level of cover on the policies. Good renewal prices too. Reviewed on: 15th September 2022
Robert Berry's avatar
Robert Berry

The Best Yet

5
This is the sixth or seventh House and Contents Policy we have taken out since moving into our house nearly 34 years ago. The price combined with the cover offered is extremely attractive and in our opinion, outweighs all the others we have used. We've not yet had to make a claim, but have every confidence that if we do, we will receive a helpful and satisfactory response and support. Reviewed on: 15th September 2022
Sandra Dunn's avatar
Sandra Dunn

Value for money

5
Simple and straightforward process to insure Reviewed on: 15th September 2022
James 's avatar
James

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