Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great service

Great service quick and easy to set up and receive all the information needed quickly. Would recommend to friends and family Reviewed on: 15th September 2022

Well priced, easy access cover with nice service

I have had a couple of policys with policy expert and have found them easy to deal with and fair with their pricing and cover. Great communication too! What more would I look for? Reviewed on: 15th September 2022

Excellent Policy

Good value for money, easy transactions. Reviewed on: 15th September 2022

First rate value, easy to buy!

Competitive no nonsense insurance cover. Simple and easy to use interface. Prompt document delivery in plain language. Updating couldn't,t be more simple. Reviewed on: 15th September 2022

Great Price, Great Service

I was delighted when Policy Expert quoted me a better premium than the company I had insured my house and contents with for several years. I was also impressed by their customer service department. My call was answered quickly, the operator was helpful and friendly and the process was very easy. Reviewed on: 15th September 2022

Great Prodcut and Service

A very easy process to obtain insurance and the product was the best I could find on the market. Very pleased with the product I purchsed. Reviewed on: 15th September 2022

Straight forward, no hassle insurance!

Easy to deal with and at a fair price. Insurance is a necessity but with Policy Expert it was hassle free and simple. Thank you! Reviewed on: 15th September 2022

Good price

After my renewal quote I was surprised to see it wasn't much different from last year that why stayed again. Fair quotes keeps loyal customers Reviewed on: 15th September 2022

The price is right.

Not often does anyone have to claim , if ever, on their home insurance , however, you need to know that you are covered incase and at Policy Expert there's no faf , just down to earth insurance coverage. Reviewed on: 15th September 2022

So well priced in the market ,very easy to set up,would recommend to anyone.

All questions answered easily ,for an older person I deal with my own insurance set ups not complicated at all.Needed to ask a question about my policy and it was dealt with quickly and efficiently. Reviewed on: 15th September 2022

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from Endsleigh 4.80 from 620 reviews
Home Insurance
from Intelligent Insurance 2.60 from 4 reviews
Home insurance
from AXA 2.61 from 87 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub