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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Simple and strait forward

Simple and strait forward covered all i needed in my home insurance at cost i could afford will defiantly renew with them Reviewed on: 15th September 2022

Fantastic

No messing , easy to set up and all documentation was sorted asap. Reviewed on: 15th September 2022

Happy customer!

Great service and customer care. Now have car insurance too Reviewed on: 15th September 2022

Excellent service

Very nice and friendly to deal with. Also explained all questions clearly Reviewed on: 15th September 2022

Great service

Great service quick and easy to set up and receive all the information needed quickly. Would recommend to friends and family Reviewed on: 15th September 2022

Well priced, easy access cover with nice service

I have had a couple of policys with policy expert and have found them easy to deal with and fair with their pricing and cover. Great communication too! What more would I look for? Reviewed on: 15th September 2022

Excellent Policy

Good value for money, easy transactions. Reviewed on: 15th September 2022

First rate value, easy to buy!

Competitive no nonsense insurance cover. Simple and easy to use interface. Prompt document delivery in plain language. Updating couldn't,t be more simple. Reviewed on: 15th September 2022

Great Price, Great Service

I was delighted when Policy Expert quoted me a better premium than the company I had insured my house and contents with for several years. I was also impressed by their customer service department. My call was answered quickly, the operator was helpful and friendly and the process was very easy. Reviewed on: 15th September 2022

Great Prodcut and Service

A very easy process to obtain insurance and the product was the best I could find on the market. Very pleased with the product I purchsed. Reviewed on: 15th September 2022

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