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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,139 reviews, last reviewed 16th Jul 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great cover at a very competitive price! Under £200 for annual cover including Home Legal Select & Home Emergency Select - very happy with this! Reviewed on: 16th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

First ever house insurance - new home owner

Very good at advising what would be the best options regarding house insurance for a first time buyer, great help and patient Reviewed on: 15th September 2022

Very easy to deal with.

The experience I had was very favourable. Both in setting up the policy and a very competitive price. It was exactly what I was looking for. Reviewed on: 15th September 2022

good price for good cover

Able to personalise quotes to include non-standard aspects if wanted, allowing you to choose from cheap morebasic cover if that suits your needs up to more comprehensive cover including full home emergency cover, legal cover etc. Best cover for the price. Reviewed on: 15th September 2022

Excellent service

Really appreciated how straightforward it was to set up my home insurance, thank you. Reviewed on: 15th September 2022

Easy to deal with

Fair price and easy to speak to. Reviewed on: 15th September 2022

Good stuff

Very good service and cheap price. Reviewed on: 15th September 2022

No Hassle Insurance

Easy to deal with both on-line and via telephone. Any questions quickly answered. Reviewed on: 15th September 2022

Not pushy, helpful!

No hassle, easy to deal with all done online & the experience was straight forward Reviewed on: 15th September 2022

Excellent Insurance

Easy to complete. Well priced. Recommended. Reviewed on: 15th September 2022

Excellent customer service

This company are 1st class for customers Reviewed on: 15th September 2022

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