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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good products and easy to understand

5
Simple easy to understand insurance with comprehensive coverage at a very competitive price. Reviewed on: 15th September 2022

cheap

5
good price, extensive coverage and high rebuild Reviewed on: 15th September 2022

Easy/Cheap/Quick

5
As it says in the title. Excellent service/Cheap and quick to get sorted. Reviewed on: 15th September 2022

Great prices and good quality products.

5
The whole process was really easy and l am definitely going to renew my home insurance in early December. Regards Derek in Lincoln Reviewed on: 15th September 2022

Value for money

5
I have not had to make a claim yet but so far cannot fault the service, and premiums are very competitive. Reviewed on: 15th September 2022

Great cover and good value home insurance

5
Painless sign up and confirmation. Reviewed on: 15th September 2022

Very good service and Very good product

5
Lookout for a good insurance policy and found it. Reviewed on: 15th September 2022

Good value for money

5
Haven't had to make a claim yet but the high star rating earned from other policy holders' experiences encouraged me to take our home insurance with Policy Expert Reviewed on: 15th September 2022

Excellent

5
Great value for money and nice to deal with Reviewed on: 15th September 2022

Easy and reasonably priced!

4
Made the process easy and was very reasonable. Reviewed on: 15th September 2022

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