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Policy Expert : Home insurance reviews

4.73
Based on 9,139 reviews, last reviewed 16th Jul 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great cover at a very competitive price! Under £200 for annual cover including Home Legal Select & Home Emergency Select - very happy with this! Reviewed on: 16th July 2026
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

No hassle...simply excellent!!!

5
Great customer service and easy to make claims and update your account and policies. Reviewed on: 15th September 2022

Home Insurance

5
Great service and an Amazon voucher! I'll definitely be using their services again next year! Reviewed on: 15th September 2022

Reasonably priced.

5
Lots included in the policy for a very reasonable price. I felt reassured that my home would be insured without any financial concerns. Reviewed on: 15th September 2022

Great value

5
Great value not had to claim so can’t comment Reviewed on: 15th September 2022

Home Insurance

5
simple, straight forward and easy Reviewed on: 15th September 2022

Superb service

5
Excellent service easy to use on web good value for money Reviewed on: 15th September 2022

Policy Expert

4
Was very easy to buy on line and extremely reasonably priced. Haven't had a claim so can't say what that's like. Reviewed on: 15th September 2022

Best value

5
I've not been unfortunate enough to call on Policy Expert with regards a claim, touch wood. However they are regulated and I've used well established and well reviewed company's before and had issues, so it's a gamble whover you choose and it's down to all Companies to prove their reliability, time will tell. So far I'm glad I chose them. Reviewed on: 15th September 2022

Home Insurance

5
Brilliant price, easy to set up- would recommend Reviewed on: 15th September 2022

No messing

5
No messing about , simple and straight forward and competitive Reviewed on: 15th September 2022

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