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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Competive pricing and easy to take out

Not had to use it, I'm glad to say, but taking out the policy was fairly painless. Reviewed on: 15th September 2022

Happy with the company

Sorted my insurance in one call Reviewed on: 15th September 2022

Quick and straightforward

Sorted my home insurance quickly and at best price. I’ve never claimed on a home insurance policy so can’t say how they perform during claims but the purchase price and admin to get policy up and running were quick competitive and efficient. Reviewed on: 15th September 2022

Simply the best

Affordable, always available to take calls. Its laced up with professional staff Reviewed on: 15th September 2022

very good

most helpful good products for car and home insurance Reviewed on: 15th September 2022

SIMPLE EFFICIENT AND SPOT ON

cHANGE OF PROVIDER AFTER SEVERAL YEARS. SUPER COMPETETIVE AND EASY TO QUOTE ONLINE. MASSIVE PRICE SAVING AND ALL SORTED IN MINUTES. CANNOT ASK FOR BETTER PLATFORM FOR SERVICE. Reviewed on: 15th September 2022

excellent

excellent service provided and competitive prices Reviewed on: 15th September 2022

Excellent service

The service was was brilliant, Very competitive and uncomplicated Reviewed on: 15th September 2022

A good scope of cover at a competitive price

Easy to set up, clear wordings and competitively priced. Reviewed on: 15th September 2022

Peace of mind

I can not say if claims are settled quickly as ive never claimed but if its the same as setting the policy up then I can not see any problems Reviewed on: 15th September 2022

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