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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Peace of mind

I can not say if claims are settled quickly as ive never claimed but if its the same as setting the policy up then I can not see any problems Reviewed on: 15th September 2022

Great value

Lowest price of all insurance quotations received Reviewed on: 15th September 2022

The Expert to have your Policy with.Ead

Easy to deal with, excellent communication and a Policy that suits our needs. Reviewed on: 15th September 2022

Good product, good price

NO fuss, easy to buy and so far have not had to claim! Reviewed on: 15th September 2022

Cheap and effective

I chose policy expert for my home insurance because they provide an appropriate level of cover for a very reasonable cost. I haven’t claimed through them, so I can’t comment on effectiveness and customer satisfaction, but so far, so good. Reviewed on: 15th September 2022

Easy to use service

Recommended as the service was easy to use Reviewed on: 15th September 2022

Great service

Great service provided and would recommend. Reviewed on: 15th September 2022

Great service, clear guidance and good value

I've had landlord insurance with policy expert now for 2 years and have just renewed this. Highly recommended! Reviewed on: 15th September 2022

Excellent value insurance

Straightforward process, good value and good cover Reviewed on: 15th September 2022

Just Brilliant!

Really professional and helpful staff, helped me with my insurance needs and keeping the premium down. They were so much cheaper than my previous company who couldn’t compete. Very happy customer, thank you Reviewed on: 15th September 2022

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