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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great company very easy

Great company easy to get quote and take out insurance. Did it all online Reviewed on: 1st September 2022

Easy and streamlined service and process

I had a really good experience buying insurance from Policy Expert. Would 100% recommend. Reviewed on: 1st September 2022

Home Insurance

The policy gave me everything I required at a reasonable price. It was if it had been made to measure. Reviewed on: 1st September 2022

Fantastic Company!!!

I have home insurance with Policy Expert and they are very competitive with the whole market. Easy to do online and with great customer service and support. Reviewed on: 1st September 2022

Quick and easy

I recently had to renew my home insurance and I couldn’t be bothered with the fuss of doing it online. I spoke with someone on the phone for just under half an hour and it was sorted. He was super helpful with explaining things I wasn’t sure about and it was a really smooth process. Reviewed on: 1st September 2022

Great service, quick and easy to use interface.

Great service and communication. Good choice of options and cover. Fast effective and hassle free. Reviewed on: 1st September 2022

Insurance

Easy website to use and great price for home insurance Reviewed on: 1st September 2022

Good

Good sercuce hslpy with service Reviewed on: 1st September 2022

Affordable and easy to purchase

Easy to get a quote for my desired level of cover. Simple to purchase. Reviewed on: 1st September 2022

Great price, great service

Much cheaper than my previous insurer, and Home Emergency cover included for free. Very clear website. When I phoned them I got through to a helpful human within seconds. Reviewed on: 1st September 2022

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